If you register on our site, we store your chosen username and email address and any additional personal information added to your user profile. You can view, edit or delete your personal information at any time (except to change your username). Site administrators can also view and edit this information.
To receive product support, you must have one or more purchase codes on our website. These purchase codes will be stored along with your support end dates and user data. This is required to provide you with downloads, product support and other customer services.
When you leave feedback on the website, we collect the data displayed in the feedback form, as well as your IP address and browser user agent string to help detect spam.
Information submitted through the contact form on our website is sent to our company email. These submissions are kept for customer service purposes only, never used for marketing purposes or shared with third parties.
We use Google Analytics on our website for anonymous website usage reporting. Thus, no personalized data is stored. If you want to opt out of Google Analytics tracking your behavior on our website, please use this link: Opt out of Google Analytics.
CASES OF USE OF PERSONAL DATA
We use your personal information in the following cases:
Verification / identification of the user when using the website.
Provision of technical assistance;
Send updates to our users with important information to inform about news / changes.
Monitoring account activity to prevent fraudulent transactions and ensure security
over the personal information of our customers.
Customize the site to make your experience more personal and engaging.
Ensuring overall performance and management functions smoothly.
Pages on this website may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves exactly the same as if you visited the other website.
CHOICE OF CONCENTRATION
We give you the choice to accept it or not, we ask for consent boxes for all embedded content, and no data is transferred without your consent.
The checkboxes below show all the integrations you have consented to so far. You can opt out at any time by unchecking them and clicking the update button.
About this cookies policy
Your consent applies to the following domains: arcadiani.gr
Your current state: Consent accepted. Manage your consent.
What are cookies?
Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience and understand how the website works and analyze what works and where it needs improvement.
Like most online services, our website uses first and third party cookies for various purposes. First-party cookies are mainly necessary for the proper functioning of the website and do not collect any of your personal data.
The third-party cookies used on our website are primarily for understanding website performance, how you interact with our website, maintaining the security of our services, delivering advertisements relevant to you and, in general, provide you with a better and improved user experience and help speed up your future interactions with our website.
What kind of cookies do we use?
Essential: Some cookies are necessary for you to experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store personal information. For example, these cookies allow you to log into your account and add products to your cart and checkout securely.
Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyze how well the site is performing and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the ads we show you so that they are meaningful to you. These cookies also help us track the effectiveness of these advertising campaigns.
The information stored in these cookies may also be used by third-party advertising providers to display advertisements on other websites to the browser.
Functional: These are cookies that help certain non-essential functions on our website. These features include embedding content such as videos or sharing website content on social media platforms.
Preferences: These cookies help us save your settings and browsing preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.
The list below details the cookies used in our website.
This cookie is defined by the GDPR Cookie Consent plugin. The cookie is used to store the user's consent for cookies in the “Analytics” category.
The cookie is defined by the GDPR cookie consent to record user consent for cookies in the “Functional” category
This cookie is defined by the GDPR Cookie Consent plugin. The cookie is used to store the user's consent for cookies in the "Other" category.
This cookie is defined by the GDPR Cookie Consent plugin. Cookies are used to store the user's consent for cookies in the "Necessary" category.
This cookie is defined by the GDPR Cookie Consent plugin. The cookie is used to store the user's consent for cookies in the "Performance" category.
How can I control my cookie preferences?
If you decide to change your preferences later through your browsing session, you can click on the “Privacy and Cookies Policy” tab on your screen. This will re-display the consent notice allowing you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block / delete cookies. To learn more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer for our website, there is no personal information we can hold or see about you.
If you are a customer with a registered account, you can access your personal information through:
Our system administrators.
Our supporters when (in order to provide support) need to obtain information about customer accounts and access.
THIRD PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in a way that reveals any of your personal information such as email, name, etc. services you expect from us. Please see below:
HOW WE MAY KEEP YOUR DATA
When you submit a support ticket or comment, its metadata is retained until (if) you tell us to remove it. We use this data so we can recognize you and automatically approve your comments instead of keeping them for moderation.
If you register on our site, we also store the personal information you provide in your user profile. You can view, edit or delete your personal information at any time (except to change your username). Site administrators can also view and edit this information.
We use the SSL / HTTPS protocol throughout our website. This encrypts our users' communications with the servers so that personally identifiable information is not captured / compromised by unauthorized third parties.
In the event of a data breach, system administrators will immediately take all necessary measures to ensure system integrity, contact affected users and attempt to reset passwords if necessary.
YOUR DATA RIGHTS GENERAL RIGHTS
If you have a registered account on this website or have left feedback, you can request an extract of the personal data we hold, including any additional data you have provided to us.
You can also request that we delete any of the personal data we have stored. This does not include data that we are required to retain for administrative, legal or security reasons. In short, we cannot delete data that is vital to you being an active customer (ie basic account information such as an email address).
If you wish to have all of your data deleted, we will no longer be able to offer any support or other product-related services to you.
Your privacy is extremely important to us. Moving forward with GDPR we aim to support the GDPR standard. Arcadiani allows residents of the European Union to use its service. Therefore, it is Arcadiani's intention to comply with the European General Data Protection Regulation. For more details see here: EU GDPR Information Portal.
THIRD PARTY WEBSITES
Arcadiani may post links to third party websites on this website. These third-party websites are not reviewed for privacy or security compliance by Arcadiani, and you release us from any responsibility for the conduct of these third-party websites.
All social media sharing links, whether they appear as text links or social media icons, do not connect you to any of the linked third parties unless you expressly click on them.
RELEASE OF YOUR DATA FOR LEGAL PURPOSES
Sometimes it may become necessary or desirable for Arcadiani, for legal purposes, to release your information in response to a request from a government agency or from private judges. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation or other legal matter. In the event that we receive a subpoena that affects your privacy, we may choose to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash the subpoena ourselves, but we are not obligated to. We may also proactively report you and share your information with third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activity. You release us from any damages that may arise out of or relate to the disclosure of your information to a request by law enforcement agencies or by private parties.
Any transfer of personal data for legal purposes will only be made in accordance with the laws of the country in which you reside.